PRIVACY POLICY
1. Introduction
G&A ROBOT Inc. (“G&A ROBOT,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our products and services, including:
Our mobile applications
G&A ROBOT automated vending robots, machines, and kiosks
Our website and other digital platforms
Advertising and marketing platforms, including LinkedIn Ads and Meta
By accessing or using our services, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
Depending on how you interact with our services, we may collect:
Phone number, including when used as a primary account identifier
Email address, if provided
Account and profile information
Payment-related information processed through third-party payment providers
B. Usage and Transaction Data
We may collect information about how you interact with our services, including:
App usage and activity
Transactions and purchases
Product selections and order history
Device information
IP address
Device type
Operating system
General technical and usage information
C. Marketing and Analytics Data
We may collect information related to marketing, advertising, and analytics, including:
Interactions with advertisements
Website visits and browsing activity
Advertising campaign performance
Conversion tracking information
Analytics information collected through services such as Google Analytics
Information provided through advertising platforms such as LinkedIn and Meta
3. How We Use Your Information
We may use the information we collect to:
Provide, maintain, and operate our services
Create and manage user accounts
Authenticate users
Process transactions and purchases securely
Provide customer service and support
Improve our products, services, website, and mobile applications
Personalize and improve the user experience
Send service-related updates, notices, and notifications
Communicate with users regarding their accounts or transactions
Conduct analytics and understand how our services are used
Run advertising and marketing campaigns
Measure advertising effectiveness
Conduct retargeting and related marketing activities where permitted
Detect and prevent fraud, misuse, and security threats
Comply with applicable legal and regulatory requirements
Your phone number may also be used for account authentication, service-related communications, and other purposes described in our Terms and Conditions.
4. Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties when necessary to operate, improve, or protect our services.
These third parties may include:
Payment processors, such as Stripe
Analytics providers, such as Google Analytics
Advertising and marketing platforms, such as LinkedIn and Meta
Technology, hosting, security, and service providers
Professional advisors where appropriate
Government agencies, regulators, law enforcement, or other legal authorities when required by applicable law
We may also disclose information when reasonably necessary to protect the rights, property, security, or safety of G&A ROBOT, our users, or others.
5. Cookies and Tracking Technologies
Our website and digital services may use cookies and similar tracking technologies.
These technologies may be used to:
Enable website functionality
Understand how visitors use our website
Monitor website performance
Measure advertising effectiveness
Track conversions
Improve our services and marketing campaigns
Remember certain user preferences
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website or services.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of electronic transmission or storage is completely secure. As a result, we cannot guarantee the absolute security of your information.
7. Your Privacy Rights
Depending on where you live and the privacy laws that apply to you, you may have certain rights regarding your personal information.
These rights may include the ability to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of certain personal information
Withdraw consent where applicable
Opt out of certain marketing communications
Request information about how your personal information is used or disclosed
To exercise a privacy right or submit a privacy-related request, please contact us using the information provided in the Contact Us section below.
We may need to verify your identity before completing certain requests.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including:
Providing and operating our services
Maintaining account and transaction records
Meeting legal, accounting, and tax obligations
Resolving disputes
Preventing fraud and abuse
Enforcing our agreements and policies
Retention periods may vary depending on the type of information and applicable legal requirements.
9. Third-Party Services
Our website, applications, robots, kiosks, and other services may contain links to or integrations with third-party websites, applications, payment providers, analytics services, advertising platforms, and other services.
Examples may include:
Stripe
Google Analytics
LinkedIn
Meta
These third parties operate under their own privacy policies and practices.
G&A ROBOT is not responsible for the privacy, security, or data-handling practices of third-party services. We encourage you to review the applicable privacy policies before providing information to third parties.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, business practices, technologies, or applicable legal requirements.
When we make changes, the revised Privacy Policy will be posted on this page and the Last Updated date at the top of the policy will be updated.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how G&A ROBOT handles personal information, please contact us:
G&A ROBOT Inc.
Burnaby, British Columbia, Canada
Email: info@garobot.com