PRIVACY POLICY


1. Introduction

G&A ROBOT Inc. (“G&A ROBOT,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our products and services, including:

  • Our mobile applications

  • G&A ROBOT automated vending robots, machines, and kiosks

  • Our website and other digital platforms

  • Advertising and marketing platforms, including LinkedIn Ads and Meta

By accessing or using our services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

Depending on how you interact with our services, we may collect:

  • Phone number, including when used as a primary account identifier

  • Email address, if provided

  • Account and profile information

  • Payment-related information processed through third-party payment providers

B. Usage and Transaction Data

We may collect information about how you interact with our services, including:

  • App usage and activity

  • Transactions and purchases

  • Product selections and order history

  • Device information

  • IP address

  • Device type

  • Operating system

  • General technical and usage information

C. Marketing and Analytics Data

We may collect information related to marketing, advertising, and analytics, including:

  • Interactions with advertisements

  • Website visits and browsing activity

  • Advertising campaign performance

  • Conversion tracking information

  • Analytics information collected through services such as Google Analytics

  • Information provided through advertising platforms such as LinkedIn and Meta

3. How We Use Your Information

We may use the information we collect to:

  • Provide, maintain, and operate our services

  • Create and manage user accounts

  • Authenticate users

  • Process transactions and purchases securely

  • Provide customer service and support

  • Improve our products, services, website, and mobile applications

  • Personalize and improve the user experience

  • Send service-related updates, notices, and notifications

  • Communicate with users regarding their accounts or transactions

  • Conduct analytics and understand how our services are used

  • Run advertising and marketing campaigns

  • Measure advertising effectiveness

  • Conduct retargeting and related marketing activities where permitted

  • Detect and prevent fraud, misuse, and security threats

  • Comply with applicable legal and regulatory requirements

Your phone number may also be used for account authentication, service-related communications, and other purposes described in our Terms and Conditions.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate, improve, or protect our services.

These third parties may include:

  • Payment processors, such as Stripe

  • Analytics providers, such as Google Analytics

  • Advertising and marketing platforms, such as LinkedIn and Meta

  • Technology, hosting, security, and service providers

  • Professional advisors where appropriate

  • Government agencies, regulators, law enforcement, or other legal authorities when required by applicable law

We may also disclose information when reasonably necessary to protect the rights, property, security, or safety of G&A ROBOT, our users, or others.

5. Cookies and Tracking Technologies

Our website and digital services may use cookies and similar tracking technologies.

These technologies may be used to:

  • Enable website functionality

  • Understand how visitors use our website

  • Monitor website performance

  • Measure advertising effectiveness

  • Track conversions

  • Improve our services and marketing campaigns

  • Remember certain user preferences

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website or services.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or storage is completely secure. As a result, we cannot guarantee the absolute security of your information.

7. Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of certain personal information

  • Withdraw consent where applicable

  • Opt out of certain marketing communications

  • Request information about how your personal information is used or disclosed

To exercise a privacy right or submit a privacy-related request, please contact us using the information provided in the Contact Us section below.

We may need to verify your identity before completing certain requests.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including:

  • Providing and operating our services

  • Maintaining account and transaction records

  • Meeting legal, accounting, and tax obligations

  • Resolving disputes

  • Preventing fraud and abuse

  • Enforcing our agreements and policies

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Third-Party Services

Our website, applications, robots, kiosks, and other services may contain links to or integrations with third-party websites, applications, payment providers, analytics services, advertising platforms, and other services.

Examples may include:

  • Stripe

  • Google Analytics

  • LinkedIn

  • Meta

These third parties operate under their own privacy policies and practices.

G&A ROBOT is not responsible for the privacy, security, or data-handling practices of third-party services. We encourage you to review the applicable privacy policies before providing information to third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technologies, or applicable legal requirements.

When we make changes, the revised Privacy Policy will be posted on this page and the Last Updated date at the top of the policy will be updated.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how G&A ROBOT handles personal information, please contact us:

G&A ROBOT Inc.
Burnaby, British Columbia, Canada
Email: info@garobot.com

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